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Kaiser Permanente Center for Total Health

Washington, D.C.

Kaiser Permanente Center for Total Health

Kaiser Permanente Center for Total Health is a 12,000-square-foot interactive learning destination for the public, policymakers, and the health sector that showcases advances in health care and its delivery in the United States. The center is described as a hybrid: a cross between corporate communications facility and visitor center.

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RAA was asked to create a visitor experience that combines an innovation center with an environment conducive for discussions about “total health”—promoting physical, mental, and social well-being.

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Kaiser Permanente Center for Total Health_4

Visitors are greeted by the 80-foot long, 9-foot tall interactive Discovery Wall themed “Total Health Across America,” demonstrating different aspects of health from prevention and wellness through community health and the environment.

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After a quiz on a giant, interactive video wall by the entrance to the center, the tour goes through a gauntlet of personas based on the different types of people who use healthcare services at Kaiser Permanente.

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Kaiser Permanente Center for Total Health_7
Kaiser Permanente Center for Total Health_7

The center deploys and integrates state-of-the-art technologies: touch-screen walls that speak to the concept of total health, a multi-touch video wall, and demo stations that highlight innovations in telemedicine, mobile health apps, medication adherence, and delivery of care through smart devices.

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The center is a popular destination hosting hundreds of tours and events each year where visitors can explore the concept of total health through unique immersive exhibits.

Year 2011

Size 16,000 square feet

Architect Hawley Peterson Snyder

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Photography © James Steinkamp